Terms & Conditions

Introduction

Welcome to faye.in (“Website” or “faye.in”) an online service provided by  Tuibinz Trading India Pvt Ltd. By using the faye.in service you are deemed to have accepted the Terms and Conditions of the agreement listed below or as may be revised from time to time. If you want to ask us anything about these terms & conditions or have any comments please email us at support@faye.in or call us on 91-80-41224429.

Eligibility to Use

Use of the Website is available only to persons who can form legally binding contracts under applicable law. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Website.

Accuracy of content and invitation to offer

Faye has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. All prices displayed are inclusive of VAT/CST as applicable. The size measurements given are approximate only. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.

All products/services and information displayed on faye.in website constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions as listed herein. Faye.in reserves the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon dispatch of the product(s) ordered. If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm dispatch and therefore acceptance of the order.

Faye will deliver the products only within India and will not be liable for any claims relating to any products ordered for delivery outside India.

Account and Registration Obligations

Your Information is defined as any information you provide to us in the registration or buying process, in the feedback area or through any e-mail feature or a written letter or form mailed or submitted to any of our stores and offices. We will protect your Information in accordance with our Privacy Policy . If you use the Website, you are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Faye shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

We also use the information we collect to send you information about sales, promotions, and other special events, as well as to help personalize your shopping experience. You hereby agree to receive SMS, calls or mails from Faye related to our service and offers from time to time.

 

Copyright & Trademark

Faye expressly reserves all intellectual property rights in all text, programs, products, processes, content and other materials, which appear on this Website. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of Faye's intellectual property rights. All rights, including copyright, in this website are owned by or licensed to Faye. Any use of this website or its contents, including copying or storing it in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Faye.

Privacy Policy

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the Privacy Policy. We view protection of your privacy as a very important community principle. We understand clearly that you and your Information is one of our most important assets. We store and process your Information on computers located in India and/or abroad that are protected by physical as well as technological security devices. If you object to your Information being transferred or used in this way please do not use the Website.

Shipping Policy

We are committed to delivering your order accurately, in good condition, and on time. Refer the Shipping Policy for details.

Returns & Exchanges

Faye is committed to ensuring your satisfaction with any product ordered from us. If you do not like the product received, we shall be happy to replace or exchange the product. Refer to Returns & Exchange Policy for terms of return & exchange.

Cancellation

You may cancel your order before we bill and ship the items. To check the status of whether your order has been shipped or not and request cancellation, contact customer care.

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by credit and fraud avoidance department. We may also require additional verification or information before accepting any order. We will inform you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit / debit card has been charged, the said amount will be reversed back in your Card Account.

Links to other websites

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without faye’s prior written consent.

Disclaimer

Faye.in and their respective agents partners and employees make no representations about the suitability of the information contained in the documents and related graphics published on this website for any purpose. All such documents and related graphics are provided ''as is'' without warranty of any kind, statutory or otherwise. Faye.in com and their respective agent’s partners and employees disclaim all warranties and conditions with regard to this internet site and the information contained therein, including, without limitation, all implied warranties and conditions of merchantability, title, and non-infringement. In no event shall faye.in and their respective agent’s partners and employees be liable for any special, indirect, or consequential damages or any damages whatsoever whether in an action of contract, negligence, or other tortuous action, arising out of or in connection with the use or performance of this internet site or of the information and documents contained.

Every effort is made to keep the website up and running smoothly. However, faye takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Governing Law and Jurisdiction

This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Bengaluru shall have exclusive jurisdiction in any proceedings arising out of this agreement.

Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by Faye and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Bengaluru. The High Court of judicature at Bengaluru alone shall have the jurisdiction and the Laws of India shall apply.

Contact Details

Faye @

373/A, 5th Main, 3rd Block, 3rd Stage, Basaveshwaranagar, Bangalore 560079

Phone: 080-41224429, 9845350440

Email: support@faye.in