Privacy Policy

Faye is sensitive to your concerns about how we may use and share personal information that we collect from you through the Website or otherwise (e.g. by telephone). We recognize and respect the importance of maintaining the privacy of our visitors and members and have established this Privacy Policy Statement ("Privacy Policy") as a result. This Privacy Policy is incorporated into our Terms and conditions and therefore governs your use of the Websites and/or any services offered by Faye.in.

Collection and Use of Personal Information

We receive and store any information you enter on our Websites or given in any other way (e.g., by telephone). This may include information you provide when you register as a member, engage in transactions, search, contact customer service, or participate in contests, promotions, surveys, forums, content submissions, discussion groups, requests for suggestions or other aspects or services offered by us. As a result, you may be supplying us with information such as your name, address, and phone numbers; and other billing information; people to whom purchases have been shipped, including addresses and phone number; names and e-mail addresses of friends and possible referrals and other people.

Please note for online payments faye.in does not ask for or capture any information pertaining to your credit/debit cards or information about your internet banking account.  All online payment transactions are done at the payment gateway site.  The payment gateways that we have tied up with are affiliated with established banking institutions and follow guidelines that are published and monitored by the Reserve Bank of India.

We use information we collect from the Websites or otherwise to communicate with you, to process your orders, to provide an enhanced and more personalized interactive shopping experience, to facilitate your transactions with our third party partners. We also use the information we collect to send you information about sales, promotions, and other special events, as well as to help personalize your shopping experience..

Information Sharing with Third Party

Your personal information is shared with our partners and service providers that help us maintain your account, fill your orders, analyze our business, and communicate with you. Your personal information will not be added to their mailing lists nor will they contact you in any manner except as concerns your account or order with faye.in in order to provide services on our behalf.

We also reserve the right to share information with legal authorities as required by law and other companies for the purpose of fraud protection and credit risk reduction, or to avoid injury to our rights or the rights of any other person. In addition, in the event we, or substantially all of our assets, are acquired by another company, then your personal information may be one of the transferred assets.

Non Personal Information

Faye.in collects web site visitor information to enhance your online shopping experience. We gather navigational information about where visitors go on our web site and information about the technical efficiencies of our web site and services, such as the time to connect to our web site, time to download pages and the number of times different pages are visited. This information helps us better understand our customers' web site experience and improve the quality of visitors' online shopping experiences by recognizing and delivering more of the features, services and products our visitors prefer. Additional non-personally identifiable information (such as domain type, browser version, service provider and IP address) may be collected which will provide information regarding a visitor's use of our Web site (such as the time of a visitor's last visit to a page on our site).

Changing Your Personal Information

You may review, change or correct your personally identifying information at any time by accessing your account information on the Websites or calling us at the contact information below. You are responsible for maintaining the accuracy and completeness of your personal and other information, and we urge you to review your information regularly to ensure that it is correct and complete.

How Secure Is the Personal Information collected?

This site has security measures in place to protect against the loss, misuse and alteration of the information under our control. While no security system is absolutely foolproof, we have taken precautions, including the deployment of technological resources and the use of firewalls, systems and procedures, to protect the security of your personal information. When you open an account with faye.in, you are issued a password by which to access and secure your account and account information. Although we have taken these precautions, you are responsible for maintaining the secrecy of your password, which should not be disclosed by you. Be sure to sign off when finished using a shared computer.

We may at certain times make chat rooms, forums, message boards and other similar services available to you. Please understand that any information that is disclosed in these areas becomes public information. We have no control over its use and you should exercise caution when disclosing your personal information to anyone

Policy updates

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, or by means of a notice on our homepage. Such changes shall be effective immediately upon posting to this website. Your continued use of the site following posting of changes to these terms will mean you accept these changes.

You can offer your views, suggestions, if any, by submitting the filled in feedback form online.

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